More playtime, less paperwork

From quote to claim, we designed adoro to be straightforward.
No confusion. No hoops. Just a plan that works the way pet owners expect.

Personalize your pet's plan

Payout Percentage

This is the amount of eligible charges that we pay. It is calculated first and goes towards your deductible and then paid out when the deductible is met.

Deductible

Choose the amount you pay out of pocket each year before getting paid for eligible claims. See how adoro keeps your pet’s price lower with our

Annual Limit

This is the maximum amount your plan will pay for covered care in a year. Once you hit your annual limit, the plan stops paying until the next policy year.

Example claim payout

SCENARIO

“Hoagie the Park Playmaker”

After a spirited game of fetch at the dog park, Hoagie, a 3-year-old Golden Retriever started limping and wouldn’t put weight on his back leg. He tore his knee ligament and needed surgery—and a long break from his MVP (Most Valuable Player) status.

Lucky for Hoagie, his mom got adoro for him as a puppy. She chose an 85% payout percentage and a $250 deductible.

CALCULATION

Total Eligible Claim:

$10,000

Payout Percentage (85%):

$8,500

- Deductible ($250):

$8,250

adoro pays:$8,250

SCENARIO

“Brighton the Itchy Bernedoodle”

Brighton, a 2-year-old Bernedoodle, couldn’t stop scratching—day, night, even mid-snuggle. The only thing that finally brought her relief? A shot every six weeks that cost nearly $200 each time.

On their first day together back when she was a puppy, her mom signed her up for an adoro policy with an 80% payout percentage and a $200 annual deductible.

CALCULATION

Total Eligible Claim:

$1,750(/yr)

Payout Percentage (80%):

$1,400

- Deductible ($200):

$1,200

adoro pays:$1,200

SCENARIO

“Mochi the *Suddenly* Hungry Cat”

Mochi, a 7-year-old cat, started eating like every meal was an eating contest—and her behavior was off, too. Tests revealed a tumor that needed to come out right away. Surgery got her back to her usual, selective snacking self.

Mochi got her adoro policy as a kitten, and has an 80% payout percentage with a $500 annual deductible.

CALCULATION

Total Eligible Claim:

$3,000

Payout Percentage (80%):

$2,400

- Deductible ($500):

$1,900

adoro pays:$1,900

How claims work

Visit any vet

When your pet is sick or hurt, visit any vet in the US—including emergency clinics & specialists.

Snap a pic

Take a photo of your vet invoice and upload it through the adoro app.

We’ve got it from here!

We’ll get to work on your claim—with fast claim approvals and even faster payment (with options like your bank account or Venmo).

How Pet Insurance Works – Simple, Transparent Coverage | adoro